RSS not triggering with 10mins trigger mode

Status: Open · Asked by José Luque León on · 0 views

joseluque — Question ·

Hey guys!

I have set in my workflow the RSS task, with a 10 minute trigger time. But it is never triggering.

I have checked that there are new news every 10 minutes, because when I press "Save and send test request" every few minutes, it does indeed detect new news, but for some reason, it cant detect the news automatically with the trigger.

I will leave a link to the workflow so you can check.

Any help will be greatly appreciated.

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZlMDYzNTA0MzI1MjY1NTUzNDUxMzEi_pc

Thanks!!

Arshil Ahmad — Reply ·

Hi @joseluque,

Our technical team is currently investigating this issue. Please allow us some time, and we will get back to you as soon as it is resolved.

joseluque — Reply ·

Thank you! I will wait for the update.

Preeti Paryani — Reply ·

Hello @joseluque,

The issue has been resolved by our team. Please try using the RSS trigger on your end and let us know if it works fine for you.

sthomas — Reply ·

I'm also having this issue. What was the solution?

Arshil Ahmad — Reply ·

Could you please share the Workflow URL where you have this concern?

sthomas — Reply ·

Any updates?

Preeti Paryani — Reply ·

Hello @sthomas,

This issue has been escalated to our technical team. They are currently investigating it. We kindly request your patience while we look into this further, and we will get back to you as soon as possible.

sthomas — Reply ·
Hello @sthomas,

This issue has been escalated to our technical team. They are currently investigating it. We kindly request your patience while we look into this further, and we will get back to you as soon as possible.


I hope you will be able to resolve this issue. I am building a tool for a client and I would love to use Pabbly. I intend to scale up to at least 50,000 actions per month, possibly more, when I scale this project next week. However, I need this feature to work consistently everytime I use it to create a new workflow.

https://connect.pabbly.com/workflow/share/XxdVZ1QDAmEETlI4D1BTdAsfAAQJUwI_UUgHFVdYXSVbFVIXVxYMZl8TBCZeBVU0URhUPlENBjoJHVdTVwFVJlFLUn5TUFQuAUwJcgxNDzxfAVV9VDU#

Preeti Paryani — Reply ·

Hello @sthomas,

We have been monitoring your RSS feed URLs, and upon checking, it appears that the RSS URL is currently inaccessible.

Please ensure that the feed URL is accessible and publicly available so that the responses can be captured successfully in the workflow.

Let us know once it's accessible or if you need further assistance.

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