SALAD api - Error during audio processing: Duration information is missing in the audio file.
Status: Open · Asked by autax on · 0 views
constantly getting this error - same file is transcribed correctly via happyscribe
Hi @autax,
The file you were using for transcription wasn't publicly accessible. We have added a "Share File with Anyone in Shared Drive" action step to your workflow, which seems to have resolved the issue.
seems the change has consumed all my task - can u pls have a look
also still getting this error
Error during audio processing: Duration information is missing in the audio file.
Hello @autax,
The Salad Transcription API does not support M4A file URLs, which is why you're facing this issue. Please try using a supported format instead. You can refer to the attached documentation for more details: https://docs.salad.com/products/transcription/transcription-overview.
Additionally, the task consumption has not been caused by the suggested step. Instead, the workflow has been triggered multiple times, leading to task exhaustion. To avoid any stoppage, we recommend purchasing a plan to ensure uninterrupted workflow execution.
Hello @autax,The Salad Transcription API does not support M4A file URLs, which is why you're facing this issue. Please try using a supported format instead. You can refer to the attached documentation for more details: https://docs.salad.com/products/transcription/transcription-overview.
Additionally, the task consumption has not been caused by the suggested step. Instead, the workflow has been triggered multiple times, leading to task exhaustion. To avoid any stoppage, we recommend purchasing a plan to ensure uninterrupted workflow execution.
HI pls note that the multiple executions were at 4.38 - i was noteven online then - i used may be couiple of 100 task sonly - pls have a look at the history - thanks
They do support M4A as seen in the answere by one of their team
Q: Does it support ogg format?
pranavdbhattPLUSAug 14, 2024
Founder Team
[IMG alt="Ericka_Aguilar"]https://appsumo2-cdn.appsumo.com/media/users/avatars/static-2.png?width=150[/IMG]
Ericka_Aguilar
Aug 14, 2024
A: Great question! At this time, the only audio formats we support are AIFF, FLAC, M4A, MP3 and WAV.
They do not, if you are able to run the same api call with m4a in postman, then let me know -
