Shoify product creation is not working

Status: Open · Asked by CarmenS on · 0 views

Preeti Paryani — Reply ·

Hello @CarmenS,

Could you please confirm if this is the same action that worked fine for you previously, or share a workflow where it is functioning correctly? Additionally, for troubleshooting, please try filling in both the Product Handle and Collection ID(s) fields to check if the action executes successfully.

CarmenS — Reply ·

Hi! Yes this exact workflow was working correctly. The product handle and Collection IDs werent mandatory, and shopify automatically assigns the product handle

CarmenS — Reply ·

Hi, i tried using a handle and a collection ID but it still gives the same error

Preeti Paryani — Reply ·

Hello @CarmenS,

The issue seems to be with the value passed under the Media URL field. We tested the action without mapping any value in this field, and it worked correctly. We recommend reviewing the mapped value once, as it currently contains multiple URLs, whereas the invoice you are creating is only for a single line item. This mismatch may be causing the error.

For now, we have remapped the Media URL field with the data you had provided and saved it. However, please note that the response you see under this step will reflect the test run we performed without mapping this particular field.

CarmenS — Reply ·

Hello, im sorry i dont understand the problem. I changed the information on Media URL, but it is not uploading the pictures. I noticed the error stopped when i removed the last comma. It succesfully creates the product but with no images. Could you please help me correct this. This was working properly before

Arshil Ahmad — Reply ·

You seem to have deleted the workflow in which you encountered this issue.

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