Simpletexting MMS Error

Status: Open · Asked by acuteinflections on · 0 views

acuteinflections — Question ·

While SMS messages send fine, MMS messages keep failing and giving me an error code of -10 (Unknown error (please contact our support dept.). I've contacted Simpletexting, and they can't find anything wrong on their end. What do I need to do?

Arshil Ahmad — Reply ·

Hi @acuteinflections,

Could you please share the Workflow URL where you have this concern?

Arshil Ahmad — Reply ·

In the 'SimpleTexting: Send MMS Message' action step, if you are not passing data in the Media File field, you will need to skip that field in this manner. This seems to have fixed your issue.

acuteinflections — Reply ·

Thanks. Is there any way to copy and paste the right formatting? It's not doing the spaces and paragraphs correctly.

acuteinflections — Reply ·

I think I figured it out. I just had to type in the message from scratch. I guess emojis don't work, huh?

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