Still Receiving Emails Despite "Ignore Errors" Being Enabled

Status: Closed · Asked by Luke_Kilgour on · 0 views

Luke_Kilgour — Question ·

I’ve enabled the "Ignore Errors" option in my workflow to handle steps where data might be missing and to prevent the entire workflow from failing. While the workflow itself is continuing as expected, I’ve noticed that I’m still receiving error notification emails whenever these steps encounter an issue.

Has anyone had success stopping these email notifications while using the "Ignore Errors" feature? If so, could you share how you managed it?

Any tips or guidance would be greatly appreciated!

Preeti Paryani — Reply ·

Hello @Luke_Kilgour

Enabling the "Ignore error" feature doesn't stop the error email notifications. You will keep getting the error emails even if the Ignore error feature is enabled.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Luke_Kilgour — Reply ·

Is there a way to stop these when the feature is enabled? Or a trend in the email so we can set up an automation archive them?

Preeti Paryani — Reply ·

Hello @Luke_Kilgour

Currently, we do not have such a feature to stop sending error emails if the Ignore error feature is enabled.

Is there a way to stop these when the feature is enabled

Currently, this use case is also not possible as there is no such action as of now. However, I would request you to please add your request to the board itself regarding the required action.

Please send us the request here for the new action integration - https://pabbly.hellonext.co/b/Update-Existing-Application

Or a trend in the email so we can set up an automation archive them

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Luke_Kilgour — Reply ·

Okay, no problem! Thanks for your help!

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