The Airtable connection is automatically deleted continuously

Status: Open · Asked by Anthony Choi on · 0 views

Anthony Choi — Question ·

As the attached image content,

When you set up a connection with airtable, an authentication error occurs again a few days later, so if you go to the tabby to look at the workflow, the airtable account that was previously connected is deleted.
This phenomenon continues to occur this month.

Please tell me a definite solution

Preeti Paryani — Reply ·

Hello @Anthony Choi,

Thank you for reaching out.

Upon checking, we noticed that the connection with Airtable appears to be partially deleted. Could you please confirm whether you’ve intentionally removed or modified this connection?

Your confirmation will help us proceed with further investigation and assist you more effectively.

Anthony Choi — Reply ·

You have never intentionally deleted or modified your connection to Airtable.
Whenever the above error occurs, the connection is newly established, but after a few days, the connection is deleted again.

Why is that?

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