There's a problem with the AI opening step. It's malfunctioning.
Status: Open · Asked by stevenphan on · 0 views
Why is the output grouped into one section, when I'm using content to reply to reviews? Explain why not.
Before:
After:
Hey @stevenphan,
Thanks for sharing the screenshots.
It seems the issue might be due to the browser cache. Kindly try the following steps:
- Clear your browser cache and refresh the page.
- Open the specific action step and select Response Format = Simple.
- Click Save & Send Test Request again.
Please let us know if the issue still persists.
Why do I have to constantly clear the cache for this part? Every time I make a change, I have to clear the cache, which is quite inconvenient compared to the old version. Also, I'd like to ask if I can still use the old interface or if I should switch to the new one for safety. Will you guys discontinue the old interface in the future?
Hello @stevenphan,
We understand that repeatedly clearing the browser cache can be inconvenient. However, since the new UI is currently under continuous updates and improvements, clearing the cache helps ensure you are always loading the latest changes properly and avoids unexpected display/formatting issues.
Yes, you can continue using the old interface for now. That said, it will be deprecated in the future. Before discontinuing it, our team will provide a proper option to migrate your old workflows to the new UI smoothly.