today facebook lead ad trigger not working.

today facebook lead ad trigger is stop working.
i try test button but its only pull data from yesterday.

i have check with fb lead center, sure today leads are coming as usaul.

no error show, i'm not sure whats goin on?

Pls help.

Hi @tonz,

Thanks for reaching out to us and sharing the details.

It seems there may currently be an issue from Facebook’s end. To better check the behavior, we recommend trying the “Facebook Lead Ads : Retrieve Leads” action for the specific page/form from which you are capturing leads.

Then, please check whether the new leads visible in your Facebook Ads Manager are being returned in the “Retrieve Leads” action response or not.

• If the leads are appearing there, kindly share the lead details with us.
• If the leads are not appearing even in the “Retrieve Leads” action, then the issue is likely occurring because Facebook has not yet made those leads available via their API. Please note that the “New Lead” trigger internally relies on the same retrieval mechanism periodically.

now, look like its come back to work.
seem i dont have to test "retrieve leads" as you suggest.
btw, appreciate for your response. :)

Hi @tonz,

Thanks for the update.

Glad to hear that it is now working fine again.

Please feel free to reach out if you face any further issues.