trigger Facebook Leads Ad response received not showing campaign name, adset name only showing campaign id, adset id

Hi, the "response received" in the trigger "Facebook Leads Ad" after successful connection and test lead capture - is showing only ids of campaign and adset and other info like city is missing. Your video I referred to showed all of these information.
I want to upgrade my account but only if I can get these details from Facebook Leads Ad, otherwise pabbly connect is not useful for me

here is the screen shot

Hello @MSA1

Kindly provide us with the workflow URL, so we can better look into the issue and assist you accordingly.

m also facing same issue .. not getting all details like campaign name , ad set name , ad name to me Google Sheets ..
please find the workflow url below:-
https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZlMDYzMTA0MzY1MjZlNTUzMzUxMzQi_pc

please help

Hello Raj,

Thank you for sharing the workflow URL.

We checked the workflow and noticed that the Facebook Lead Ads: New Lead Instant trigger has been reconfigured multiple times. Because of this, the response dropdown is currently not appearing within the trigger step.

Please note that when capturing test leads from Facebook, details such as Campaign Name, Ad Set Name, and Ad Name usually do not come in the response. These details are generally received only with real leads, and we can already see such entries being captured in your workflow task history.

If the response dropdown was appearing previously, you can normally click the refresh icon beside the response dropdown to fetch the last few task history responses and map those fields in further actions. However, due to the trigger reconfiguration, this option is currently unavailable.

To resolve this, you can try either of the following:

1. Create a new workflow from scratch and copy-paste the existing actions into the new workflow.(Recommended)
2. Click the Save and Send Test Request button, and send another test lead or wait for a real lead, then check whether the response dropdown appears again and use the refresh icon to fetch recent task history responses.

still facing same issue .. not getting all details like campaign name , ad set name , ad name to me Google Sheets .. can u please help here once
please find the workflow url below:-
https://connect.pabbly.com/v2/app/workflow/share/DUVSYABXCGsCSAVvBWAHIAoeAgYHXlI3Vk9RQwMMAHhVGAlcB0ZdNwhEAyFfBFAxUBlXPVUJAz8IHFZSVQMJegQdBipRUl0nVxoBelABX2wNU1J6AGE#

Hello @raj.rajat02,

As mentioned in our previous reply, we recommend creating a new workflow because the current workflow has had the "Save & Send Test Request" button clicked multiple times, and the required trigger response has not been captured properly.

Please create a new workflow using the Facebook Lead Ads: New Lead Instant trigger. While setting it up, click the "Save & Send Test Request" button only once and then wait for a new lead (preferably a real lead) to be captured in the task history.

Once the lead is received, check whether the Campaign Name, Ad Set Name, and Ad Name fields appear in the trigger response, if yes, you can have that response within the responses dropdown in the workflow builder by following this document - https://forum.pabbly.com/threads/select-trigger-response.14210/ and, then can be mapped to Google Sheets.

Please try this approach and let us know how it goes.