Trigger via facebook lead ad form not triggering
Status: Closed · Asked by panniccy on · 0 views
Is lead ad form webhook down on facebook's side?
None of my pabbly flows trigger from lead ads forms!
Is it only me?
All other workflows working except those triggered with facebook forms.
happens in all my ad accounts, and started 2 days ago.
Looks like webhook doesnt fire.
The leads appear in lead center, in all ad accounts.
Hi @panniccy,
Could you please share the Workflow URL where you have this concern?
this https://connect.pabbly.com/v2/app/workflow/share/DkYFN14JBGcFTwNpBFtXcAoeAwcIUgI_UUgCEFNcUytTCVE6AkMJYwpGVD5fDFMyURgBawBfDG1YTFdTBlBRIgMZBgRcX1IoVhtVZgNGCjkOUAUtXj8#
and 4-5 others all starting with lead ads form
Hello @panniccy,
Could you please share the details of the missing leads along with the name of the concerned workflow? This will help us investigate the issue more effectively.
Upon checking the workflow you previously shared, the leads appear to have been captured correctly. However, with the specific data you provide, we’ll be able to look into it more closely.
i found the issue and fixed it before you check that workflow. seems like, because my facebook permissions was givent to pabbly a few years back, the connection stopped working without giving me any notification. so i created a new connection, refreshed the permissions this way, everything started working again
Hello @panniccy,
Thanks for the update.