Typeform -> HighLevel: tasks not executed
Status: Open · Asked by Giorgia Bernabè on · 0 views
We connected a Typeform Form to HighLevel
95% of the tasks are executed.
5% are not, and we get this error message via email:
[JUSTIFY]Hello Giorgia Bernabe',
This email is to notify you that for the workflow "Test ADHD" , a recent task was not executed due to following error -[/JUSTIFY]
Task History ID: IjU3NjUwNTZlMDYzMDA0MzA1MjZmNTUzYzUxM2I1MTY3NTQzODBmMzIi_pc
Step Name: LeadConnector V2 > Create or Update a Contact
Connection Name: LeadConnector V2 #1
Task Error Detail:
{
"message": "Pass at least one of number, email query parameter",
"error": "Bad Request",
"statusCode": 400,
"traceId": "1fb329d1-bde2-490e-bd9b-c6c53bbbf8d1"
}
Hello @MarcoZ,
The issue you're encountering is due to the email address not being received in the trigger response. As a result, the "LeadConnector: Create or Update a Contact" action fails because the email is a required field.
To prevent this, we recommend either:
- Adding a filter step to check for the presence of the email key before proceeding, or
- Making the email field a required field in your form.
