unable to assign user in CRM Flowlu

Hello Parth,

We checked your workflow and noticed that in the “Assignee User ID” field, you have mapped the email ID of the assignee. However, this field requires a numeric Assignee ID, not the email address.

We recommend checking your Flowlu account to confirm whether the assignee users are available there. If they are available, kindly open the respective assignee profile and copy the numeric ID from the browser URL, then use that value in the “Assignee User ID” field.

Also, currently no assignees are appearing in the dropdown from our end, which may indicate that no assignee users are available/configured in the connected Flowlu account.

Please try this once and let us know how it goes.

yes this way it is working, problem solved but why it is not coming all employees in drop down even after reconnect and refresh of field.

Hello Parth,

Thank you for confirming that the manual Assignee User ID method worked for you.

Please note that the Flowlu application you are using in Pabbly Connect is developed and managed by the Flowlu team themselves and not directly by our team.

However, regarding the issue where the employees/assignees are not appearing in the dropdown even after reconnecting the account and refreshing the fields, we have escalated this internally so the concerned team can look into the listing behavior further.

If we receive any updates regarding this issue, we will surely let you know.

Yes i would await for solution to this meanwhile manually mapping ID of employees. please do not close ticket till than