Unable to create flow for Pabbly Connect.
Status: Open · Asked by Tiny Tiger on · 0 views
New Pabbly user here trying to make my first workflow. Unable to complete the test workflow because of some error. Here, attaching it for your reference.
Hi @Tiny Tiger,
Thanks for reaching out and for sharing the workflow details.
We checked the workflow from our end, and it seems you are currently using the "Send Template Message (Old)" action. This could be the reason for the issue you are facing. We recommend using the updated "Send Template Message" action instead. Please refer to the attached image for a better understanding of the correct action to use.
Additionally, it appears that your WhatsApp Cloud API connection has expired, which usually happens when the connection was created using a temporary access token.
We have a detailed tutorial showing how to generate and configure a permanent access token. For now, you can first try setting up the action again using a temporary token, and if it works successfully, you can later update the connection with a permanent access token.
youtube.com/watch?v=NdkPxSf8Whw
If you still face any issues while configuring the action, please let us know and we will assist you further.