Unable to map data in whatsapp cloud api - Google form to whatsapp cloud api

Status: Open · Asked by Housecare online on Jan 3, 2025 · 0 views

rajdeepjaiswal1986 — Question · Jan 3, 2025

Dear Team ,

i am using Google form to whatsapp cloud api workflow , i am sending Utility msg with Video already approved my Meta , while mapping responses i am unable to understand one filed and also do not know the process

Work flow Link - https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZmMDYzMDA0M2M1MjZlNTUzZDUxMzUi_pc

Please share me video in case basis

Preeti Paryani — Reply · Jan 3, 2025

Hello @rajdeepjaiswal1986,

It seems you have configured the "Header Video URL" field. However, we recommend using the "Send Template Message (Beta)" action instead. I’ve attached a short video explaining how to use this action. Please refer to it here: https://www.loom.com/share/4b60f86d78ec4949b7c45919b8b690e1?sid=a5bd3c77-36c7-4de4-a78f-24d173e2a868.

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