Unable to send bulk messages

Status: Open · Asked by Viswanatha Reddy on · 0 views

Viswanatha Reddy — Question ·

I am unable to send bulk messages. It is showing payment method error but we have added payment method in your meta account.

Preeti Paryani — Reply ·

Hi @Viswanatha Reddy,

Thank you for reaching out.

We understand that the payment method has already been added. In addition to this, could you please confirm whether your tax details have also been verified in your Meta account?

You can check this under the Payment Settings section, where you should see an option to “Verify Tax Details.” Kindly ensure that this step has been completed, as unverified tax information can also lead to such payment-related errors.

Once done, please try again and let us know if the issue persists. We’ll be happy to assist you further.

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