Unable to subscribe monthly

Status: Open · Asked by Speaking Mocks Texas Review on · 0 views

Speaker — Question ·

All my previous months, my charges were Rs. 1909 per month. This time I was unable to pay as I was outside country.

When I am trying to pay by myself the charges are Rs. 2028.

I am unable to contact the support team. There is no contact number. Tickets raised by no response.

Preeti Paryani — Reply ·

Hey @Speaker,

Thank you for reaching out.

Regarding the billing amount change from ₹1909 to ₹2028, please note that our primary pricing is in USD (United States Dollar) for all products to maintain consistency globally. The INR amount displayed is calculated based on the current exchange rate. Since exchange rates fluctuate, the INR value may increase or decrease accordingly, which is why you are seeing a different amount now.

To continue using the service, you will need to renew or purchase the subscription at the currently displayed price.

Also, currently the support is not provided via phone call.

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