Upgraded account was offered $10/month but billed 19/month and nothing works

Status: Closed · Asked by hiteshweb on · 0 views

hiteshweb — Question ·

I just upgraded the account was offered $10/month but billed 19/month and nothing works ( paid via Paypal)

Vipin Mishra — Reply ·

Hello Hitesh,

We have checked your account and we found that you have purchased Pabbly Connect (Pabbly Connect Monthly Plan - Tier 1) 19$/Month Plan and your subscription status is showing LIVE.
The Plan, you were looking for may be the yearly Plan where we provide this offer (for which you asked - 10$/month instead of 19$/month) to our users but that cost which is showing after the offer is the effective cost for that plan so you have to purchase that plan for the 3 years since it is a 3 year plan to get the effective cost benefit.

Hope the above information helps you.

If you need further support please reach out to us.

Regards,
Vipin Mishra

Back to all forum threads · Log in to reply