Urgent: Delivery Server Still Blocked After Several Weeks
Status: Closed · Asked by Centro de Actualización Académica on · 0 views
Several weeks have passed, and my delivery server is still blocked. What solution can you provide in this case?
There must be an error, as it does not seem reasonable that more than half of my subscribers would have marked my messages as spam. I have already raised this issue through several support forums, but I have not received any effective assistance.
Please review my case thoroughly and provide a clear explanation of the cause, as well as the specific steps required to restore my delivery service as soon as possible.

Hello there,
Thanks for contacting us.
Your email sending ability was blocked due to a high bounce rate. Unfortunately, the email sending capacity cannot be restored until you clean your email list with a professional email verification tool. You can use Pabbly Email Verification or any other reputable tool to clean your email list. Once you clear the email list, then you can provide us with evidence of cleaning, such as an invoice of the plan purchase and a verified email list, and then we can restore your email sending capacity with the internal SMTP. Alternatively, you can connect any other external SMTP server to continue sending emails.
Thanks & Regards,
Adeel Akhtar
🌐 Pabbly.com