URGENT: Pabbly ate all my credits on Parallel :-O

Status: Open · Asked by Anders Nielsen on · 0 views

Anders Nielsen — Reply ·

I turned off the flow now but the moment I turn it on it just explodes and have eaten thousands of my credits on Pabbly as well.

Preeti Paryani — Reply ·

Hello @apps

Please remove your webhook from the application in which you have added it. Let us know the application that you are using as the trigger so that we can assist you accordingly.

Additionally, as it was not an issue on your end, we have restored your tasks for this month.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Preeti Paryani — Reply ·

Hello @apps

We are looking into it, we will let you know as we come up with any updates.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Preeti Paryani — Reply ·

Hello @apps

We have checked your workflow, and the response is been captured from a third-party application using Webhook(Pabbly). Pabbly Connect captures the data correctly coming from the application that you are using, so there isn't any issue from Pabbly's end.

We recommend you use https://webhook.site to check the further received data from https://www.onparallel.com/

If you have any further queries, please let us know.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Anders Nielsen — Reply ·

But if Pabbly is not the fault how come it stopped when I disabled the retry execution feature of Pabbly?

Preeti Paryani — Reply ·

Hello @apps

It could be the queued data that has been sent by the application, we recommend using https://webhook.site to check whether you are getting multiple responses there as well.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Anders Nielsen — Reply ·

It happened again and again it burned off 85% of my monthly credits on parallels when the flow was activated succesfully once. I HAD turned off auto-execution. This has got to stop. See here:

Task ID:
IjU3NjUwNTZkMDYzNTA0MzI1MjZiNTUzMDUxMzU1MTYwNTQzMzBmMzki_pc
This is not Parallel doing it - it is Pabbly. The only way to stop this was to turn off the flow entirely. but 85% were burned of my Parallel credits

This flow: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTY5MDYzZTA0MzQ1MjZiNTUzZDUxMzIi_pc

See how it runs every 3-4 sec. And this is off:

Preeti Paryani — Reply ·

Hello @apps

To troubleshoot the issue, we need to monitor how the application sends responses. Please insert the following webhook URL into your application where you've set up the webhook for your workflow:

Webhook URL: https://webhook.site/5298a456-edc3-449c-8859-4fd399dadecd

You can also monitor the responses sent by Parallel.com by visiting this link: https://webhook.site/#!/view/5298a456-edc3-449c-8859-4fd399dadecd

Let me know if you need any further assistance!

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Anders Nielsen — Reply ·

Can you please check your system and what's happening? I can't enable this webhook again when this keeps happening. Last month it all my whole subscription at Parallel and this month it ate 80%.

Anders Nielsen — Reply ·

This has been running for months with no issues and it only started happening after you "improved" auto-execution feature.

Anders Nielsen — Reply ·

We run a recruiting business and If I enable it again it can eat the rest of my credits for my month which I can't afford and would cause major issues like it did last month.

Preeti Paryani — Reply ·

Hello @apps

You do not need to enable the workflow, we just need to check the responses sent by parallel.com, you just need to add the given webhook URL in your Parallel account by replacing it with the previously installed webhook.

Webhook URL: https://webhook.site/5298a456-edc3-449c-8859-4fd399dadecd

You can monitor the responses here - https://webhook.site/#!/view/5298a456-edc3-449c-8859-4fd399dadecd

Also, as a last-time exception, we would restore the tasks in your account.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Preeti Paryani — Reply ·

Hello @apps

As we have checked the workflow, we noticed that the workflow was disabled from 23 September to 05 October and as shown in the attached screenshot the workflow has got triggered as it got enabled. Please refer to the attached images for more info.

We would recommend you monitor the workflow and if you still face the issue please follow the previously suggested workaround to to check the responses from the trigger application.

I am repeating the same workaround below:

1. Disable your workflow for a while.

2. Go to the trigger application(parallel.com), where you have installed the webhook(of Pabbly).

3. Remove the already installed webhook and place the webhook.site's webhook URL to capture and monitor the responses.

Please refer to this tutorial to learn more about webhook.site -

youtube.com/watch v=V0eih93WSj8

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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