Urgent Urgent Urgent !!! Invalid Credentials or Host or Database or Port !!! Again !!!

Status: Open · Asked by Nistel on · 0 views

Nistel — Question ·

Good morning,

I haven't been able to connect to MySQL for 3 hours now.
It worked correctly before. I also didn't change the Mysql access credentials.
I tried to reconnect again with no success.
Could you help me ?

That concerns all my workflows.
Here is one of my workflow link : https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZjMDYzMjA0MzY1MjZiNTUzMjUxMzEi_pc

Attached the error message

I've been with Pabbly for years and I know how to connect to Mysql with Pabbly

All my workflows that are connected to My Mysql databases stopped working today although the identifiers have been the same since.

For example, the workflow below had been working correctly for months. But today it no longer works because of the connection to Mysql. I have reconnected several times without success. I also changed the database but still nothing.

I had this problem before and the next day it started working without me doing anything.

Mijares72 — Reply ·

Pabbly IS BROKEN !!!.. MySQL Connections are not working and NOBODY from support is there to help.. no chat, no phone, no whatsaap, nothing.. We, as clients, deserve better attetion !!

mcadenas — Reply ·

I have the same problem for 8 hours. I thought it was the server, but no. All credentials give an error.

Arshil Ahmad — Reply ·

@Nistel, @Mijares72, @mcadenas, We have forwarded this concern to our technical team. Please allow us some to look into this concern. We will get back to you with an update soon.

MidSouthPabbly — Reply ·
@Nistel, @Mijares72, @mcadenas, We have forwarded this concern to our technical team. Please allow us some to look into this concern. We will get back to you with an update soon.

Im also having the same issue
tremmert — Reply ·

Any updates on this?

devwriter — Reply ·

All connection for Mysql action are failing.

Arshil Ahmad — Reply ·
Any updates on this?

We have forwarded this concern to our technical team. Please allow us some time, and we will get back to you with an update soon.
DanielQuintero — Reply ·

Please your Help @ArshilAhmad

shivatranquilcrm — Reply ·

Am also same issue any update

Pabbly — Reply ·

The issue should be fixed. Please try re-executing failed execution at your end and let us know if they are working fine or not.

Make sure to clear your browser cache once.

Nistel — Reply ·

Yes it works. Thanks !

I lost a customer because of this incident, but it's not a big deal. I'll gain 10 more customers... Maybe consider reviewing the response time for similar cases?

Arshil Ahmad — Reply ·
Yes it works. Thanks !

I lost a customer because of this incident, but it's not a big deal. I'll gain 10 more customers... Maybe consider reviewing the response time for similar cases?


Thank you for your feedback. We will certainly look into this and try to reduce the response time for such cases. We sincerely apologize for the inconvenience caused.
Mijares72 — Reply ·

We have already more than 24 hrs with MySQL Connections broken.. still they are not working !!!.. PABBLY IS NOT HELPING !!!!!

Mijares72 — Reply ·
@Nistel, @Mijares72, @mcadenas, We have forwarded this concern to our technical team. Please allow us some to look into this concern. We will get back to you with an update soon.
We have already more than 24 hrs with MySQL Connections broken.. still they are not working !!!.. PABBLY IS NOT HELPING !!!!!

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