Webhook URL for Beds24 integration is too long.

Status: Open · Asked by BurgBnB on · 0 views

BurgBnB — Question ·

The Webhook URL provided by Pabby is not accepted by App Beds24 with an error mentioning the length of the URL is too long. Please advise on how to fix this.

Preeti Paryani — Reply ·

Hey @BurgBnB,

We’ve escalated this issue to our team for further review. Please allow us some time, and we’ll get back to you with an update as soon as we have one.

BurgBnB — Reply ·

Thank you

Preeti Paryani — Reply ·

Hey @BurgBnB,

Thanks for your patience. Upon checking with our team, we’d like to inform you that we have recently made updates to the webhook structure in the New UI, due to which the webhook URL format has changed.

Please note that webhook URLs can ideally be up to ~300 characters, and in your case, the generated webhook URL is around 138 characters long. These changes are system-level updates and cannot be reverted from our end.

So, we recommend reaching out to the Beds24 support team to check if they can allow/accept a slightly longer webhook URL on their side.

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