Webook Capturing Data, but when sending to Sheets not mapping

Status: Open · Asked by Andres360 on · 0 views

Andres360 — Question ·

Hello! as title states, I tested the webhook and the data looks correct, however on my next step, I connected to google sheets, but cannot map the data! Any help please? No drop down to map.

Andres360 — Reply ·

I cannot see the toggle mapping

Preeti Paryani — Reply ·

Hey @Andres360,

Thanks for reaching out.

As mentioned in the placeholder for that field, you need to enter a forward slash “/” in the mapping field to fetch and map the data correctly.

Please try adding / and you should be able to proceed with the mapping. Let us know if you face any issues further.

yammi — Reply ·

"Hi! I had a similar issue where the webhook was capturing the data correctly but nothing was showing up in the Google Sheets mapping step. Often, this happens when Pabbly needs a placeholder like a forward slash (/) in the mapping field so the data dropdown appears properly — try entering / before saving.

Also, for more step‑by‑step guides and troubleshooting tips on webhooks and Google Sheets automations, check out my detailed walkthroughs here. They really helped me fix similar problems."


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