What happens if i inactivate/change or delete a subscription plan

Status: Closed · Asked by DanielN on · 0 views

DanielN — Question ·

If I make changes or delete a subscription plan that some customers already bought... what happens then? Will they have the old plan they bought until cycle is over or will it change to the new one if i change? And if I set a plan to not active or delete it... what happens then?

PabblyMember2 — Reply ·

Hello Daniel,
The new changes will only be applicable to the subscriptions purchased after the changes. The users who bought the subscription before that will continue to be charged as per their subscription(before change).

Back to all forum threads · Log in to reply