Whatsapp business cloud api media url

Status: Open · Asked by avanish on · 0 views

avanish — Question ·

We have connected whatsapp business cloud api . created trigger and recieved a audio file. we recieved the media Id and with that got the URL. and it is in ogg format. i need the url to be in a format which needs to be then accessed by open ai which shall transcript the audio from the url. how can it be done.

Arshil Ahmad — Reply ·

Hi @avanish,

Could you please share the Workflow URL where you have this concern?

akashchalana — Reply ·
We have connected whatsapp business cloud api . created trigger and recieved a audio file. we recieved the media Id and with that got the URL. and it is in ogg format. i need the url to be in a format which needs to be then accessed by open ai which shall transcript the audio from the url. how can it be done.

how to fetch url ?
Preeti Paryani — Reply ·

Refer to the attached image.

akashchalana — Reply ·

can you write the url please

akashchalana — Reply ·
Refer to the attached image.


URL Showing Invalid User error
Preeti Paryani — Reply ·

Hello @akashchalana,

To help us investigate the issue further, please either:

  1. Log in to your Pabbly Connect account, open the workflow where you're facing the issue, and share the browser URL.
    or
  2. Share the email address associated with your Pabbly Connect account along with the workflow name.

This will allow us to review the setup and assist you more effectively.

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