Whisper Transcription fails with Status 500 error message.

Status: Open · Asked by Stephen Gordon on · 0 views

Stephen Gordon — Question ·

Hi All,

I have a Pabbly workflow that checks a Dropbox folder for new audio files (mp3), waits for 5 minutes, then uses Whisper AI to transcribe the Audio.

The transcription task works when I click on 'Save & Send Request' to test the set up but the live workflow fails with the following error.

* Status: 500
* Error: Fetch API cannot load: &raw=1

I'm using a new, and working API token from a funded account.

What can I do to make this work?

Cheers

Stephen

Arshil Ahmad — Reply ·

Hi @Stephen Gordon,

Could you please share the Workflow URL where you have this concern?

Preeti Paryani — Reply ·

Hello @Stephen Gordon,

We have made a small change to the Transcribe Audio file from Dropbox using Whisper AI action step and it seems to resolve the issue, please refer to the attached image for more info. Please try testing the action and let us know if it works fine for you.

Stephen Gordon — Reply ·

@Preeti Paryani - That's perfect! Thank you for resolving so quickly.

Preeti Paryani — Reply ·

Hello @Stephen Gordon,

Thanks for the update, we'd love to hear your thoughts! If you have a moment, please rate us on Google. Your feedback helps us improve.

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