Why does the Facebook Pages – New Post trigger also fire on comments?

Status: Open · Asked by Joaquin Rojas on · 0 views

joaquinrojas42 — Question ·

Hi, I’m using the Facebook Pages → New Post trigger in Pabbly.
From my understanding, this should only activate when a new post is published on the page.

However, I’m noticing that it also fires when someone adds a comment.
For example, the response data includes this line:

Res1 Item: comment

Is this expected behavior? Shouldn’t this trigger only return new posts, not comments?
Do I need to add a filter or is there a configuration I’m missing?

Thanks in advance!

Preeti Paryani — Reply ·

Hello @joaquinrojas42,

Yes, you are correct, the Facebook Pages: New Post trigger can capture both page posts and comment events. However, the trigger is designed with an internal filter that ensures the workflow only proceeds when the event type matches your selected trigger.

So, if you’ve chosen New Post, the workflow will only move forward when the event type is a post (not a comment). Conversely, if you select New Comment, the workflow will only proceed for comments.

In short, while the webhook response may show both types of events, the automation itself will only execute based on the trigger you’ve configured.

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