Without client payment workflow triggering

Status: Open · Asked by Parth Nayak on · 0 views

Parth Nayak — Question ·

Gsheet CRM workflow triggering without payment, old clients are still getting mail for access

Arshil Ahmad — Reply ·

Hi @Parth,

Could you please share the Workflow URL where you have this concern?

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
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Parth Nayak — Reply ·

workflow name Gsheet CRM

Preeti Paryani — Reply ·

Hi @Parth,

Thanks for sharing the workflow URL. It seems your workflow is getting triggered on update, as per the trigger response. Refer to the attached image for a better understanding.

To avoid such issues you would have make some adjustments at your trigger source in order to trigger a workflow on creation or at a specific condition.

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