WordPress: Create a Post integration suddenly broken but re-execution works

Status: Open · Asked by stark-wp on · 0 views

stark-wp — Question ·

Hi,
I have a WordPress automation. An E-Mail is parsed and then a WordPress Post is created.

Since a week or so 2 out of 3 executions fail because the "create a post" step "forgets" to submit the data:

If I then re-execute the workflow it works:

Do you have an idea what is going wrong?

Kind regards,
Julian

Preeti Paryani — Reply ·

Hello @stark-wp,

We have escalated this concern to our technical team, and they are currently investigating the issue. As soon as we receive any updates, we will inform you.

Preeti Paryani — Reply ·

Hello @stark-wp,

Please recapture a response from the Email Parser and click on the "Save & Send Test Request" button for each step in your workflow. Then, try adding a test and let us know if the workflow functions correctly.

However, if you continue to face any issues, please let us know, and we’ll be happy to assist you further.

stark-wp — Reply ·

Hi Preeti,
I don't fully understand how to do this.
The problem continues to occur. It looks like this steps simply "forgets" to attach the data:

stark-wp — Reply ·

Understanding Workflow Failures
Watch Video

Arshil Ahmad — Reply ·

Click on 'Re-Capture Email Parser Response' and capture a new email in your trigger step.

Once you have done so, remap the data to the WordPress action step and click on 'Save & Send Test Request'.

Please follow these steps and see if that fixes your issue.

Preeti Paryani — Reply ·

Hello @stark-wp,

Could you please confirm if your issue has been resolved?

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