Workflow firing twice

Hello Daragh,

Thank you for reaching out to us and for sharing the workflow URLs.

Upon checking, it appears that the workflow itself is being triggered twice, which is why the email is being sent twice in quick succession.

From what we can see, it seems likely that the webhook URL has been configured twice in your source application, resulting in duplicate webhook requests being sent to Pabbly Connect.

We recommend checking the application where you've installed the webhook URL and verifying that the webhook has been added only once. If duplicate webhook configurations exist, please remove the extra one and test the workflow again.

If the issue still persists after verifying the webhook configuration, please let us know, and we'll be happy to investigate it further.

Hi Preeti

Thanks, as per the original post, the workflow is triggered from another workflow by way of a pabbly api action. Could this be firing twice? You can see from the workflow where the api action is, that it is only there once - https://connect.pabbly.com/workflow/share/C0NZa1EGVDdfFQNpVDEMKwgcAAQFXwc7XUQAEl1SUipWGAd8VxYLYQBMVXcCVVQ1UxpTOQFdU2tfS1FVAFZWJQQKARNTUAJ4WxZWLVMeDj0LVVlxUTA#

I have 'chained' workflows and the workflow that is getting triggered twice, can only be triggered from the workflow linked to here. Thanks Daragh

Hello Daragh,

Thank you for the clarification.

Yes, it appears that the main workflow, which is triggering the second workflow via the API by Pabbly action, is itself being triggered twice.

The trigger in your main workflow is an instant webhook trigger. If the "Save & Send Test Request" button is clicked more than once while setting up the trigger, multiple webhooks can get registered in the trigger application. As a result, duplicate webhook events are received, causing the workflow to execute twice.

We recommend first reaching out to the trigger application's support team and asking them to check if duplicate webhooks are registered on their end and remove the extra one.

If that is not possible, the recommended solution is to create a new workflow, configure the trigger once, and then copy the remaining action steps from the existing workflow into the new one.

Please let us know how it goes.