Workflow is inactive aumatically
Status: Open · Asked by Ashok G on · 0 views
In the TKG work folder , We activate the other facebook leads work flow, but they are inactive now.Could you tell me how to check who deactivate those workflow?
Hello Ashok,
Thank you for reaching out to us.
Could you please share the registered email address associated with your client's Pabbly Connect account? Also, kindly share the workflow URL(s) that are getting disabled automatically so that we can investigate the issue from our end.
Based on your description, it appears that only the Facebook Lead Ads workflows are getting disabled. This commonly happens when the Facebook Lead Ads connection has expired. When the connection becomes invalid, repeated unauthenticated attempts are made to fetch data, and the workflow is automatically disabled.
You can quickly verify this by opening the Facebook Lead Ads trigger step in your workflow and clicking the Refresh Fields button. If the dropdown fields do not load any data, it indicates that the Facebook connection has expired. In that case, simply reconnect the Facebook account by creating a new connection, and the workflows should start working again.
If the connection is not expired, please share the registered email address and the affected workflow URL(s), and we'll be happy to investigate the issue further.
Thanks and Regards,Preeti Paryani
Customer Success Associate,
Pabbly.com
Please find the registered Email ID [email hidden]
Hello Ashok,
Thank you for sharing the registered email address.
Could you also please share the workflow URL or at least the name of the affected workflow(s) that are getting disabled automatically?
Once we have the workflow details, we'll review them from our end and identify the reason why they're being disabled.
We look forward to your response.
Thanks and Regards,Preeti Paryani
Customer Success Associate,
Pabbly.com
Multiple Workflow are there and it is difficult to indentify, which workflow was inactive. If they inactive again, we will share the workflow details.