Workflow is not working fron 27-06-2026

Status: Closed · Asked by CARKEY INDIA on · 0 views

CARKEY INDIA — Question ·
Workflow is not working fron 27-06-2026
Pabbly Support — Reply ·

Hello there,

Thanks for contacting us.

Could you please share the Workflow URL so that we can look into it and provide information accordingly?

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next email: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Hello there,

Thank you for sharing the workflow URL.

As we checked the workflow, which has WooCommerce: New Order Created as the trigger of the workflow, it is a webhook-based integration. Means Pabbly only catches the webhook data sent from the source application. We recommend that you check the WooCommerce settings where the Webhook is added. If it's removed, then re-add it and then recapture a new trigger response.

Follow the steps below:

  • Log in to your WordPress admin panel and locate the "Settings" tab in the left column.

  • Click on "WooCommerce" and then navigate to the "Advanced" tab. From there, access the "Webhooks" section.

  • Now, click on the "Add Webhook" button and assign a descriptive name to the webhook in the "Name" field. Set the "Status" to active and choose the topic "Order Created."

  • Copy the above webhook URL, paste it into the designated "Delivery URL" field, and save it.

  • Now, click on the "Capture Webhook Response" button below and create a test order so that the webhook response can be captured.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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