Workflow stopped working

Status: Closed · Asked by Assunta on · 0 views

Assunta — Question ·

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[TD]Hi Team!

My two workflows "Thrivecart to MSExcel" suddently stopped working (see Workflow history, too), but I cannot understand the reason.
I did not change anything.
Could someone help me?
You can find Here below one of the message errors
Many thanks
Assunta

Hello Assunta Incarnato,
This email is to notify you that for the workflow "[LIBRI UPSELL] Dati spedizione (TC > Excel)" , a recent task was not executed due to following error -
Task History ID: IjU3NjUwNTY1MDYzNTA0MzA1MjZmNTUzNTUxMzA1MTZiNTQzODBmMzIi_pc
Step Name: Microsoft Excel > Add Row To Worksheet (My Drive/Site Items)
Connection Name: Microsoft Excel #2
Task Error Detail:
{
"res1 > values > 0": "Arca srl",
"res1 > values > 1": "",
"res1 > values > 2": "",
"res1 > values > 3": "",
"res1 > values > 4": "",
"res1 > values > 5": "",
"res1 > values > 6": "",
"res1 > values > 7": "",
"res1 > values > 8": "",
"res1 > values > 9": "",
"res1 > values > 10": "",
"res1 > values > 11": "",
"res1 > values > 12": "",
"res1 > values > 13": "",
"res1 > values > 14": "",
"res1 > values > 15": "",
"res1 > values > 16": "",
"res1 > values > 17": "",
"res1 > values > 18": "",
"res1 > values > 19": "",
"res1 > values > 20": "",
"res1 > values > 21": "",
"res1 > values > 22": "",
"res1 > values > 23": "",
"res1 > values > 24": "",
"res1 > values > 25": "",
"res1 > values > 26": "",
"res1 > values > 27": "",
"res1 > values > 28": "",
"res1 > values > 29": "Il bilancio confessa",
"res1 > values > 30": "1",
"res1 > values > 31": "",
"res2 > NextRowRange": "A171:AG171",
"res3 > error > code": "InvalidArgument",
"res3 > error > message": "The number of rows or columns in the input array doesn\u0027t match the size or dimensions of the range.",
"res3 > error > innerError > code": "invalidArgument",
"res3 > error > innerError > message": "The number of rows or columns in the input array doesn\u0027t match the size or dimensions of the range.",
"res3 > error > innerError > date": "2025-12-28T11:22:46",
"res3 > error > innerError > request-id": "20ca0da1-4616-490a-b04b-b2c558b39bfb",
"res3 > error > innerError > client-request-id": "20ca0da1-4616-490a-b04b-b2c558b39bfb"
}

Note that the workflow has not been paused and continues to run according to your settings. Further, you have the option to re-execute tasks that encountered error from the history section.[/TD]
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Arshil Ahmad — Reply ·

Hi @Assunta,

It appears to have been a temporary issue. We re-executed the task, and it seems to have resolved the issue.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
? Pabbly.com
?Rate your support

Assunta — Reply ·

Yes, now it works.

Thank you for your support!
Assunta

Preeti Paryani — Reply ·

Hi @Assunta,

As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received:
https://forms.gle/GAjS4wdPYKuhnEYV9

Thank you for your time.

PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face any issues in the future.

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