Xero trigger workflow suddenly doesn't work

Status: Open · Asked by lelehelloworld on · 0 views

lelehelloworld — Question ·
Task History ID: IjU3NjUwNTY1MDYzMTA0M2M1MjZmNTUzMDUxM2Ii_pc , IjU3NjUwNTZlMDYzMzA0MzY1MjY0NTUzNDUxMzMi_pc

I have been running two workflows:
Xero new invoices to Google Sheet
Xero new customers to Google Sheet

The Google sheet didn't update after 20 Sept 2024 and no error occurred. It seems like stop working.

Preeti Paryani — Reply ·

Hello @lelehelloworld

We apologize for the inconvenience, due to some internal error the workflows didn't get triggered. The issue is resolved now your workflows should now work fine.

Also, the workflow responses that aren't captured in the meantime are now executed. Please refer to the attached screenshots for more information.

If you face any further issues please let us know.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
lelehelloworld — Reply ·

The workflow stop working again after 25 Sept

Preeti Paryani — Reply ·

Hello @lelehelloworld

Kindly make a new connection with Xero and set up the trigger of the concerned workflow again with the new connection.

If you still face the issue please let us know.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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