"your request goes against our usage policies" - API

Status: Open · Asked by Revolution Marketing on · 0 views

Lorenzo — Question ·

Hello there,
in the flow IjU3NjUwNTZlMDYzNTA0MzM1MjZlNTUzMDUxM2I1MTYyNTQzMjBmMzci_pc I receive an error at the step where with API I pass some texts to OpenAI and I will receive an answer as "Go on" or "stop".

So I can't understand why this error is occuring.

It has started today to give problems. Before it was working good.

Thanks for your help!

Lorenzo

Arshil Ahmad — Reply ·

Hi @Lorenzo,

The error you are encountering is coming from the source application. Please get in touch with the support team of the source application to gain a better understanding of why you are encountering this issue, as they are better equipped to handle this concern.

Lorenzo — Reply ·

Hi Arshil,

ok, so as the anwer come from ChatNode who use my OpenAI API, I've to get in touch with ChatNode, is it right?

Many thanks,
Lorenzo

Arshil Ahmad — Reply ·

Yes, the error is from ChatNode's end. You will need to get in touch with their support team.

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