ZohoCRM Sync Status & RM Field between Accounts & Contacts Module

Status: Open · Asked by Abhilesh Jha on · 0 views

Arshil Ahmad — Reply ·

Hi @taxajca,

Could you please share a screenshot from your Zoho CRM account showing the contacts with 'ArtCo' as their company?

Abhilesh Jha — Reply ·

Attached screenshots from Accounts and Contact Module

Preeti Paryani — Reply ·

Hello @taxajca,

Could you please share a screenshot showing the 'ArtCo' as the company? The previously shared screenshots do not reflect the same, so this will help us better understand and assist you further.

Abhilesh Jha — Reply ·

Attached

Preeti Paryani — Reply ·

Hello @taxajca,

Please select Account Name as the field, and you will be able to search the module accordingly.

Abhilesh Jha — Reply ·

With this only main/contact person is fetched but in most of the cases there are more than 1

Preeti Paryani — Reply ·

Hello @taxajca,

Could you please share an account name where the main/contact person details are more than one? This will help us test the same in the search action and check how it behaves.

Abhilesh Jha — Reply ·

TAXAJ Foundation, Screenshot Attached

Preeti Paryani — Reply ·

Hello @taxajca,

Please allow us some time to check the possibility of retrieving all contact person details using any available endpoint. If it is possible, we will get back to you with the updates at the earliest.

Abhilesh Jha — Reply ·

This has been resolved, please ignore!

Arshil Ahmad — Reply ·

Thank you for the update. We're glad the issue has been resolved.

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