Zoom OAuth Failing in Pabbly – “Can not accept this app subscription, it has been disabled”

Status: Open · Asked by harsh40413 on · 0 views

harsh40413 — Question ·
Hi Pabbly Team,

I’m completely blocked while reconnecting Zoom in Pabbly Connect and need clarity from your side.


? What’s Breaking

One of my workflows failed with the following error:

  • Workflow: BBE – 1 day new workflow
  • Step: Zoom → Add a Webinar Registrant
  • Connection Name: bbe_99_2days

Task History ID: IjU3NjUwNTY0MDYzNjA0MzE1MjZhNTUzZDUxM2E1MTZiNTQzMzBmMzki_pc
Error received via email:

{
"code": 124,
"message": "Access token is expired.",
"OAuthException > reason": "Invalid Token!",
"OAuthException > error": "invalid_grant"
}

Your system suggested creating a new connection.


? Actual Problem

When I try to re-authorize Zoom from Pabbly, the Zoom OAuth screen shows this error:

“Can not accept this app subscription, it has been disabled.”

Because of this, I cannot log in or grant access at all.
So creating a new connection is not possible.


? What I’ve Already Tried

  • Removing the existing Zoom connection
  • Creating a fresh connection
  • Logging in again via Zoom OAuth from Pabbly

➡️ Same error every time.


❓ Questions That Need Clear Answers


  1. What is the exact fix from Pabbly’s end to restore Zoom authorization?

Waiting for a clear resolution.

Thanks.

Preeti Paryani — Reply ·

Hey @harsh40413,

Thanks for reaching out to us. The connection appears to be working fine on our end. Could you please share a complete screencast of the process you are following? This will help us review the steps in detail and assist you more effectively.

Back to all forum threads · Log in to reply